About Coaching Skills

Coaching your employees and team to get the best out of themselves is the most important part of your role as a leader. In most cases you will not consciously experience your coaching activities as ‘coaching’. You guide your team in daily operations. Conducting conversations, giving feedback. Do you want to work in a more structured way on personal- and team development? This 1-day Coaching Skills training course will help you to gain more results out of coaching! In addition to developing your skills in leadership and coaching (connecting, questioning techniques, listening skills, giving feedback) you will practice conducting coaching conversations.

New insights and applications such as, for example, Core Quadrant and the Johari window will help you to bring more depth, structure and direction in coaching. This training includes a DISC Personality Test. Unlocking the (human) potential in your team!


The Coaching Skills training has been developed for (starting) supervisors and managers who want to give more direction to guiding and coaching their employees. 1-on-1 coaching conversations, on-the-job coaching and team coaching are part of this training course. The Coaching Skills training can be perfectly combined with the Train-the-Trainer Level 1 (Operational) training. This offers you the opportunity to combine training & coaching in your company or department.

Do you have a question about the Coaching Skills training or one of our other leadership training courses? Please feel free to contact us, we’re looking forward to connecting with you! In the meantime, have a look at the learning goals and training topics!

Le Pain Quotidien Training Coaching Management Leadership

Before your participation in the Coaching Skills training course you will receive a digital intake survey. We ask you to think about what you want to get from the training Coaching Skills and define your personal learning objectives. We will make sure that the training perfectly matches your individual learning needs and learning goals. With an in-company coaching skills training, an intake interview with the client is also part of the ‘learning journey’.

  • you will have the insights, knowledge and skills to coach your employees (even) better;
  • you will see coaching as a continuous process and you know how to organise this for your team;
  • you are able to create a safe environment for personal development;
  • you have gained knowledge about influencing behavior, observing behavior, directing conversations and … insights into your personal pitfalls and preferred behavior (DISC)!
  • you can have a constructive coaching conversation;
  • you you an expert in facilitating individual and team reflection sessions;
  • you have practiced conducting coaching conversations and team coaching activities.

The Coaching Skills training offers inspiration and many valuable insights. And above all, it requires a change in context and behavior. For optimal effect, this training can be supplemented with 1-on-1 coaching or a Leadership 360 Scan.

Do these learning objectives perfectly match what you are looking for? Request a proposal for the Coaching Skills training course. Do you have (partly) different learning objectives? We are happy to advise you on a tailor-made training. Fully focused on your team, organization and learning goals!


The Coaching Skills training is a leadership training. The training is interactive and based on ‘experience based learning’. In short: learning by experiencing! Please note that to participate in this training, an e-learning module is mandatory. This online training is included in this training, as well as a DISC assessment. Below you’ll find an overview of the main topics of this training course. Moreover, there is a lot of room for questions and practical examples!

  • Context: Coaching & Behavioral Change
  • The importance of trust
  • Structure of coaching (from learning objective to evaluation, GAINS and GROW)
  • Influencing behavior
  • The Johari window
  • Behavioral styles
  • DISC behavior analysis
  • Core quadrants (qualities, pitfalls, challenges and allergies)
  • Provide constructive feedback
  • The coaching conversation

All training courses at Traineroo are part of a ‘learning journey‘ and include ‘Impact Level 1’ by default. You can read what that means by scrolling down on this page. If you opt for an in-company coaching skills training, the learning journey can be optimized with additional modules. How about 1-on-1 coaching of individual team members? Or a Leadership 360 Scan and additional e-learning modules or virtual classroom sessions?


From € 254,00 per participant* (including a DISC profile, excluding location costs)

Do you have more than 4 employees to participate in the 1-day Coaching Skills training? Then it’s best to facilitate this training as an ‘in-company’ program. The in-company approach also offers additional options for tailoring specifically to the situation in your organization. We can also use existing training courses from your organization as training material. A maximum of 15 people can participate in this training. If you want more employees to participate, we can split up the group or have an additional trainer present. With an in-company training you can determine the ‘learning journey’ yourself. We offer 4 Impact Levels which, based on your needs, can be further expanded with 1-on-1 coaching or guidance in creating department action plans and strategy sessions.

*This fee is based on the participation of 15 employees, including a DISC assessment and the learning journey ‘Impact Level 1’. Do you want to get (even) more results from this training? Expand your learning journey!


From € 307,00 per participant* (including a DISC profile, excluding location costs)

Do you want to have optimal alignment of the Coaching Skills training course with your learning goals and company strategy? Let’s design a tailor-made learning journey for your team! We’ll always using existing content when available to save costs. Depending on the current situation in your team and the desired situation, we will determine the learning objectives together. And based on that the most optimal approach. In addition to training and workshops, we also offer more than 20 learning activities. From e-learning to virtual training. From 1-on-1 coaching during training, tailor-made training modules or even the development and implementation of your own corporate academy! Please contact us for (free of charge) consultancy!

*  This rate is based on the participation of 15 employees, including a DISC assessment and report, learning journey ‘Impact Level 1’, limited adjustments to the content of the training and additional preparation time of our trainer.


Do you have a question about the Coaching Skills training? We are happy to assist! Please click the contact button below and drop us a line. We’ll get back to you within 4 hours (7 days a week between 07:00 – 22:00). You can also reach us by telephone during office hours on +31 (0)35 – 234 06 60.

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1 day + e-learning

Level: Leadership

Life begins at the end of your comfort zone…


Learning objectives, topics. Good to know. But how did our participants experienced our Leadership & Management training courses? Have a look at their recommendations below. Review scores are based on leadership training courses, their overall experience, relevancy and professionalism of our trainers!

Kevin Kamble - Emaar Hospitality The Address Skyview Dubai
Kevin Kamble
Emaar Hospitality Dubai
Assistant Chief Concierge

The leadership program learned me to be a more empowering and recognizing leader towards my team. The virtual classroom sessions were a valuable addition to the training program. I loved the Leadership Karaoke! I have gained insights to optimize and nurture the talents within my team and worked on my coaching skills. I highly recommend this leadership training!

Nicole Bon - Corendon Hotels - Group HR Director
Nicole Bon
Corendon Hotels & Resorts
Group HR Director

Passionate, dedicated, challenging and good understanding of our business made Jeroen a great match to design and execute our blueprint. With his focus to deliver but with a good eye for the sensitivities in the organisation, Jeroen and his team managed to run a very successful Casting Event in Curacao! Behind the scenes we worked with Jeroen to further shape our blueprint, sharpen our mission/vision, worked on leadership and the desired guest experience. With his pragmatic and challenging approach we managed to have a blueprint in a very short time frame which helped us to recruit the right people, designed the desired guest journey and at the same time to measure it, but above all, Jeroen reflected in such a way that it was maybe the greatest gift he gave us, it was exactly what we needed as a company to take the next steps and further grow towards the future.

Mark Kirby - Emaar Hospitality - Address Hotels Downtown Dubai
Mark Kirby
The Address Hotels Dubai
Area General Manager

I first met Jeroen whilst working on a new project for The Address Hotels Cluster. As a consultant trainer and expert in structural change into a new NXT Level innovative culture, Jeroen was heading up the leadership training. He is extremely professional in training and has an ability to connect emotionally with his delegates. His humbleness and ability to be so open about his own experiences and stretches, enabled an immediate buy in with the leaders. He trains with clear examples and solid experiences from the field which is up to date and relevant. He is not afraid to highlight any challenges ensuring that everyone is at the same pace. Over the COVID-19 lock-down he continued an online 8-week training program, keeping our hotels to remain connected, keeping alive the work and mindset shift pre COVID. I would have no challenge in recommending him to other companies and organisations and would love to continue to work with him in the future – a true gentleman.

Jan Doove - Directeur Doove Care Groep
Jan Doove
Doove Care Groep
CEO / Owner

At Doove Care Group we have the ambition to grow in leadership with our management team. As a manager in a growing organisation, you will be in charge of increasingly large teams and you will have to develop skills to deal with that. The board and management of Doove Care Group have been working with Erik van Straaten and Nino Jacobs for several years now. And for good reasons. Erik and Nino immersed themselves in our organisation, but also in our people. They quickly get to know your team and understand the challenges that needs to be worked on. Several times a year, Erik and Nino coach our team through the pitfalls of growing organisations. How do you get your team on board in changes? How do you deal with resistance? But also soft skills of leadership are extensively discussed and there is a lot of attention for mutual relationships in the team. The positive effect of development in leadership and team dynamics we are experiencing is extremely important. Erik and Nino facilitate, direct and organise based on their vision of leadership development. Always in consultation with the management, making it a truly tailor-made solution for our company.

Mariel Steijns - Woonmensen
Mariel Steijns
de Woonmensen
Manager Wonen

I have been working with Evert Kupers for many years. Evert has organised 4 meetings for the entire staff (230 people) of our company. The approach of these meetings was to translate the strategic course of the company towards operations. In other words: to translate the organisation-wide ambitions through team development into personal ownership. These meetings were all very successful because of Evert’s characteristic skills. Evert shows that he listens well and can translate directly into effective training workshops. All workshops had a strong focus on results, employees could immediately apply the content of the workshops the next day.

Lydia Kers - Traineroo
Lydia Kers
Fletcher Hotels
Front Office Manager

Jeroen Bosman is an inspiring personality! Spontaneous, full of energy and present in a very positive way. He speaks a huge number of languages, is knowledgeable and ambitious with an eye for detail. Even in difficult situations, he maintains calm with a nice sense of humor. Jeroen is able to have a positive effect on the team and organisation with his methods and attitude!

Ralf Reuken - Algemeen Directeur Traffic Service Nederland
Ralf Reuken
Traffic Service Nederland
CEO / Managing Director

Together with Jeroen we mapped the Culture DNA of Traffic Service The Netherlands. Thanks to Jeroen’s connecting behaviour, we managed to define our identity within a short period of time. With commitment of all team members! Jeroen has been inspiring, confronting, but above all indispensable to us. #veryhappywiththeresult

Joost Serrarens - The Student Hotel - Kirsten Lang Traineroo Training Coaching Consultancy
Joost Serrarens
The Student Hotel

Since 2014, Kirsten has been involved in a wide range of strategic projects (IT, HR, Operational, Quality, etc.) during the start-up and upscaling phase of The Student Hotels. I’ve had the pleasure of working with her on most of them. Successful project management is a combination of hard and soft skills. Delivery of the project, on schedule, on budget and the ability to deliver a positive experience to the team around you. Kirsten is a master at managing that combination and always delivers! Very passionate, motivated and focused.

Florinda Eletto - The Student Hotel - Kirsten Lang Traineroo Training Coaching Consultancy
Florinda Eletto
The Student Hotel
Regional Sales Director Europe

Kirsten is an energetic and inspiring person who has extensive knowledge in commercial strategy, project management and training & coaching. She can set up and manage big projects from A-Z with different stakeholders managing all levels within a company. From MT to team leaders and people on executing level. She works independent but can be a team player as well. She gets everybody on board to reach highest results possible and she does this in a constructive and motivating way. Her portfolio of successful finalized projects are numerous. She can make a difference within your organisation.

Verena Platzer - Traineroo
Verena Platzer
Performance Solutions
General Manager Germany

Niño is an amazing Leadership trainer and coach. He always managed to inspire not only his participants in training, but also me at great levels! I’ve very much enjoyed working with him, he always brings out the best in people! He is smart and empathetic. Facilitating Leadership Journeys is one of his strong suits but he is also very strong in creating learning content on a very high level. I would always recommend him as a trainer, coach, facilitator, speaker and learning designer without any hesitation!

Guy Quirynen - Umamido Ramen Shop - Traineroo Culture Development
Guy Quirynen
CEO / Founder

Bringing Jeroen van der Schenk from Traineroo.com to our company was like giving it a little electro shock. With their experience, keen understanding of our company culture and sheer enthusiasm, they guided us through identifying and solidifying our Umamido DNA. And start the process of incorporating it in the entire organisation. Aside the great impact this had for Umamido, I am most grateful for the amazing learning experiences Jeroen provided to some of Umamido’s key people in training. We look forward to the rest of process!

Edward van Ravenswaaij
Country Manager Commercial Benelux

If you want to be inspired and amazed, then Traineroo is the right partner. They empathise very well with the company and team and give direction to the organization!

Mark Visman - Habasit Benelux
Mark Visman
Country Manager Benelux

Jerry van Vorstenbos - Retail Manager at Levi's / Gebrs. Coster
Jerry van Vorstenbos
Retail Manager

Leonardo Manco - Partnership Manager at The Social Hub
Leonardo Manco
The Social Hub
Partnership Manager

I had the pleasure to be trained by Jeroen during a 3-day session organized by The Social Hub to make me a trainer for newly hired colleagues. His leadership, charisma and empathy made the activities extremely useful, appealing and enjoyable. His direct and transparent approach, mixed with an enviable body and mimics control, kept everyone’s attention and involvement high for all 24 hours. He’s a real game changer!

Tabea Zappe - HRS
Tabea Zappe
HRS Group
Senior Manager Learning, Development & Culture


Learning is a continuous process. Participating in a 1-day Coaching Skills training will be inspiring. You will sharpen your coaching skills, gain knowledge and exchange experiences with other participants. And then … you will have to apply what you have learned in practice. And that’s not easy! In most training courses, the change needed is a behavioral change. And you’ll need more to make that happen! That’s why we work with ‘learning journeys‘. In addition to a number of fixed learning journeys (Impact Level 1 – 4), we offer over 20 additional learning modules for our Coaching Skills program. By default, this training comes with Impact Level 1. What that means? Have a look at your learning journey below.

After registration you will receive a personalized invitation for the Coaching Skills training course. In addition to practical information such as training dates, times and location, we also pay attention to creating context. What does this Leadership Training entail? What can you expect and above all: how can you prepare yourself to get the most optimal result?

The Coaching Skills training is connected to learning objectives. But what do you want to get out of this training course? How are you performing at this moment, and what expectations do you have? When will this training be successful for you? The trainer will use your input to prepare for the training. By doing so, the training will be (even) better suited to your development needs.

Before the training kick-off, you will receive an invitation to our learning platform Traineroo.app. An e-learning module is waiting for you. By completing this e-learning module you are (even) better prepared for the Coaching Skills training. And all participants will have the same starting point. In the online learning platform you will also get to know the other participants.

The time has finally come: the 1-day training Coaching Skills takes place. We believe that people learn by experiencing. Interaction, connection and reflection are the essence of our training courses. And fun. Because developing yourself should be fun too. Our trainers are experts in “managing” energy levels and group dynamics. Our Leadership courses are exclusively facilitated by our Master Trainers. Trainers with extensive (international) working experience. That is why we guarantee that every participant, including you, will rate the training with at least an 8 (on a 1-10 scale)!

Reflection is part of our DNA. And hopefully also in yours, because reflection is inextricably linked to your role as a leader. That is why we will evaluate this training together with you. How did you experience the training? What have been the most important learning moments? How do you look back on your own development during the training? Training should have an effect. We guarantee an average rating of at least an 8 (on a scale of 1-10). Do you rate your experience below an 8? Then we will solve that together. No additional costs apply. Simply because we don’t settle for less!

Completed all parts of the Coaching Skills learning journey? Then you will receive your Traineroo Certificate of Participation. This certificate is added to your learning profile via the online learning environment and can also be downloaded there. Just like all the handouts from this training.

e-Learning Platform - Social Mobile Learning Online



Not exactly what you are looking for? Have a look at the other training courses in “Leadership & Management“. Or contact us to design the optimal learning journey matching your learning goals. We are happy to assist!

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