
About Rozemarijn Kortnet
Rozemarijn grew up in the world of hospitality, it’s in her DNA. From a young age, she developed a genuine passion for people and a deep understanding of what makes guest and customer experiences truly memorable. Combined with her academic background and international experience, Rozemarijn brings a unique perspective to learning development, culture, and customer experience development.
With over 14 years in the Learning & Development industry, she knows how to translate insights into action. Rozemarijn connects her expertise in customer experience, HR, and learning design to create learning journeys that spark real growth. Her global mindset and people-first approach allow her to design innovative, sustainable solutions for learners at every level — from frontline teams to senior leadership.
From delivering microfinance training programs in Jordan to facilitating culture and leadership programs across Europe, Rozemarijn’s passion remains the same: helping people grow, unlock their potential, and fall back in love with learning.
How Can Rozemarijn Support You?
Rozemarijn grew up in the world of hospitality, it’s in her DNA. From a young age, she developed a genuine passion for people and a deep understanding of what makes guest and customer experiences truly memorable. Combined with her academic background and international experience, Rozemarijn brings a unique perspective to learning development, culture, and customer experience development.
With over 14 years in the Learning & Development industry, she knows how to translate insights into action. Rozemarijn connects her expertise in customer experience, HR, and learning design to create learning journeys that spark real growth. Her global mindset and people-first approach allow her to design innovative, sustainable solutions for learners at every level — from frontline teams to senior leadership.
From delivering microfinance training programs in Jordan to facilitating culture and leadership programs across Europe, Rozemarijn’s passion remains the same: helping people grow, unlock their potential, and fall back in love with learning.
Expertise
Learning & Development
Customer Experience Design
Cultural Transformation
Employee Engagement
Leadership Development
Languages
The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.
by Stephen Hawking











