Based on his passion for hospitality, customer experience and leadership development, Erik regularly shares articles, interviews and white papers. Do you want to stay informed about new articles from Erik van Straaten and the other #TeamTraineroo authors? Sign up for our monthly Traineroo Update !
As a trainer you meet new people every day. Connecting with participants is a fundamental part of the learning process. Using a name when addressing someone contributes to their sense of connection and involvement. But when you see so many people passing by, how do you remember all those names?
Erik van Straaten breathes hospitality and I can highly recommend his creative spirit in the field of hospitality to everyone. I’m looking forward to working together on many more assignments with Erik in the future. As far as I am concerned, this tastes like more!
At Doove Care Group we have the ambition to grow in leadership with our management team. As a manager in a growing organisation, you will be in charge of increasingly large teams and you will have to develop skills to deal with that. The board and management of Doove Care Group have been working with Erik van Straaten and Nino Jacobs for several years now. And for good reasons. Erik and Nino immersed themselves in our organisation, but also in our people. They quickly get to know your team and understand the challenges that needs to be worked on. Several times a year, Erik and Nino coach our team through the pitfalls of growing organisations. How do you get your team on board in changes? How do you deal with resistance? But also soft skills of leadership are extensively discussed and there is a lot of attention for mutual relationships in the team. The positive effect of development in leadership and team dynamics we are experiencing is extremely important. Erik and Nino facilitate, direct and organise based on their vision of leadership development. Always in consultation with the management, making it a truly tailor-made solution for our company.